Shipping Policy

Last updated: October 27, 2026

Thank you for shopping with Clssellss. This Shipping Policy explains how orders placed through our online store are processed and delivered.

Order Processing

Custom-haul items are sourced after your approval and payment. The sourcing, processing and estimated delivery periods for your haul are confirmed in writing before you commit to an order. We do not promise dispatch within 1–3 business days for every custom haul.

Business days are Monday through Friday, excluding Hungarian public holidays.

During periods of high demand, promotions, holidays, or circumstances outside our control, processing may take longer.

Shipping Rates

Shipping costs are calculated and displayed at checkout or confirmed in the written offer before you order based on factors such as:

• Delivery country

• Shipping method

• Package size and weight

• Order value

The shipping price shown at checkout is the shipping price applicable to your order unless otherwise stated.

Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout or confirmed in the written offer before you order.

Delivery estimates begin after the order has been processed and handed over to the shipping carrier.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, severe weather, customs processing, public holidays, or incorrect delivery information.

Where required by applicable EU consumer law, and unless another delivery period has been agreed with you, goods will be delivered without undue delay and no later than 30 days after the order is concluded.

Order Tracking

Where tracking is available, tracking information will be provided after the order has been shipped.

Tracking information may take some time to become active after the carrier receives the parcel.

Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, contact us as soon as possible at clssellssbusiness@gmail.com.

We will try to correct the address before shipment, but we cannot guarantee that changes can be made once an order has been dispatched.

Lost or Damaged Parcels

If your parcel arrives damaged, or you believe your parcel has been lost during delivery, please contact us as soon as possible at clssellssbusiness@gmail.com.

Please include your order number and, for damaged parcels, photographs of the package and product where possible.

If we arranged the delivery, responsibility for the goods remains with us until they are delivered to you, subject to applicable consumer law.

We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund.

International Orders and Customs

Customs treatment depends on where the goods are shipped from, not only on the delivery country. Goods imported from outside the EU may involve import VAT, customs duties or carrier handling charges. Before an order is agreed, the written offer must explain the dispatch origin where known, who acts as importer, and any charges payable by you, including how charges are calculated if they cannot reasonably be calculated in advance.

Orders shipped to countries outside the European Union may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Unless explicitly stated at checkout, these additional charges are the responsibility of the customer.

Clssellss does not control customs charges or customs processing times.

Delivery Delays

If your order is delayed, please contact us at clssellssbusiness@gmail.com.

We will assist with tracking the shipment and contacting the carrier where necessary.

Nothing in this Shipping Policy limits any mandatory consumer rights you may have under Hungarian or European Union law.

Contact

For shipping questions, please contact:

Clssellss
Email: clssellssbusiness@gmail.com